We have tried to make it easy to order new web hosting plans for our customers. This guide covers the steps you need to take as a first-time customer.
Step 1 - Choose a web hosting plan
From a web browser, visit our website and choose from one of the offered web hosting plans. If clicking the link does not work, copy and paste: https://btll.ink/4nwv in a web browser:
click on the Get Started button for the plan you choose to continue.
Step 2 - Enter your domain information
You have several different options for entering a domain name to be connected to your web hosting. These are:
If you want to register a new domain
Enter the domain name you wish to register and select its extension from the checkbox:
After entering the domain name you wish to register, click on the Check button to see if it is available for registration. If your chosen domain name is not available, the following notice will appear:
You must choose another domain name to check and continue. If your domain name is available, you will see the following:
Click the Continue button to continue with the process.
Step 3 - Configure and choose a billing cycle
On the next page, you can choose the billing cycle for your web hosting plan. To do this, click on the Choose Billing Cycle dropdown and select your desired billing cycle:
On this page, you can also select the available addons for your hosting package. You can do this by clicking on the addon in the Available Addon list you wish to purchase. This is optional:
Click on Continue to go to the next step.
Step 3 - Configure Your Domain Registration
In this step, you can choose any additional services available to your chosen domain name. To do this, simply click on the checkbox next to the available services:
Click on Continue to progress to the next step.
Step 4 - Review and Checkout
On the next page, you can review the items in your shopping cart. You can also make final changes to your products, or choose from some of the recommended addons:
Click on Checkout to finish your order. The page will load and ask you to enter your information so we can create your My Moohost account.
On this page, enter the requested information in the appropriate fields:
Personal Information
Enter the requested personal information in this section. This allows us to create your account with your personal details:
Note: Ensure you provide us with information that is true as providing false information will lead to your account and any associated domain registrations to be cancelled.
Billing Address
Enter your billing address in the Billing Address section:
Domain Registrant Information
If you are ordering a new domain as part of your hosting plan, you need to fill in this section. By default, the system will use the information you filled in the Personal Information and Billing Address sections. If you wish to change these details, click on the Use Default Contact (Details Above) dropdown and select Add New Contact... to enter new information:
Note: Fields in the Domain Registrant Information will vary depending on the domain extension you are registering, based on the registry requirements.
Account Security
Choose a strong and secure password for your account. Enter this password once in the Password field, then once more in the Confirm Password field to confirm:
Spam Bot Verification
You then need to click the I am human checkbox and solve a captcha if required to prove you are human:
Payment Details
Finally, enter your credit card details in the Payment Details section:
You can also enter a name to help you identify the card you are using. This is optional.
Additional Notes and Mailing List
You can also add additional notes about your order. Enter anything specific you would like our provisioning team to know before activating your order. If you would like, you can also opt-in to our mailing list by clicking on the Join our mailing list option (highly recommended for product updates and promotions):
Click on Complete Order to place your order.
Note: Your IP address is recorded in our database to help protect against fraud.
Once your order has been placed, you will see the Order Confirmation page, which will display your order number:
Note your order number down as you will need it if you need to contact us about your order. Check your email to complete the required actions, such as verifying your email account and for your login details.
You will also receive an Order Confirmation email from us that contains details about your order. Please check these details and reach out to us if you spot an error.
